Insuring your car

Insurance policies are like contracts. Find out what this means for you and your insurer or insurance broker.

More about how insurance works

Don't drive into debt

Find out how you can avoid driving into debt by reading 'In the driver's seat'.

Download FIDO's car insurance tips (PDF file, 82KB)
Email infoline@asic.gov.au for a free copy of the printed booklet

Choosing a policy

Most people only read their policy from cover to cover when they need to make a claim. Unfortunately, by this time it's often too late. Make sure you know up front what to expect from your policy.

More about choosing a policy

If you're a young adult, read Warren's story: a 20 year old chooses car insurance.

Applying for a policy

You've done your homework and you're ready to take out the policy of your choice. Hold onto your pen a moment longer. How you applied for your policy could make all the difference if you ever need to make a claim.

More about applying for a policy

Renewing your policy

Many insurance policies are renewed each year. Each renewal is a fresh contract. Are you aware of five issues that may come up at renewal time?

More about renewing your policy

Claiming on your policy

When something bad happens, you naturally want to race out and claim on your insurance as soon as possible. By satisfying your insurer's requirements, you can maximise the success of your claim.

More about claiming on your policy

What if your claim is rejected

Even if your insurer rejects your claim, there may be legal reasons why they should pay. We explain when insurance law may help get your claim paid.

More about what to do if your claim is rejected

How to complain

If an insurer rejects your claim, it's not necessarily the end of the story. You can go to court or you can take your case to a complaints resolution scheme.

More about how to complain

Read about ASIC protecting car finance consumers

Insurance homepage

FIDO Website: Printed 02/10/2010